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Annual Water System Burnout

3/16/2026

Dear Valued Water Customers,

Starting tomorrow, Neuse Regional Water & Sewer Authority will be conducting it's annual burnout of the water system. This will require Pink Hill's entire water system to be flushed to accomodate the transition from Chloramines to Free Chlorine. This burnout is necessary to eliminate any buildup of potentially harmful bacteria within the distribution system. Starting later this week, Town staff will begin flushing throughout the water system. During the flushing process, customers may experience discolored water or low pressure, & during the temporary switch to free chlorine, a mild chlorine taste & smell may be noticable. This is normal & poses no health risk. We ask that you please be patient as Town staff works diligently to expedite this process as quickly as possible. 

If you have any questions, please do not hesitate to contact Town Hall at (252) 568-3181.

Sincerely,

Josh Batchelor, Town of Pink Hill Water ORC